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Legal

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TERMS OF SERVICE

Overview

This website is operated by NutriGold. Throughout the site, the terms “we”, “us” and “our” refer to NutriGold. NutriGold offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness And Timeliness Of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to The Service And Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products Or Services (If Applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Return Policy.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Third-Party Links

Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. See our Privacy Policy.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall NutriGold, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless NutriGold and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 1467 West 105 North Orem Utah US 84057.

Changes to Terms Of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to us at help@nutrigold.com.

TERMS OF USE

The following ("Contract Terms") are terms of a legal agreement between you and NutriGold. By accessing, browsing and/or using this site ("Site"), you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to these terms, please do not use this Site. The material provided on this Site is protected by law, including, but not limited to, United States Copyright Law and international treaties. We will pursue legal action against any individual or corporation found guilty of duplicating and/or distributing information provided on this site for commercial use without explicit, written authorization.

This Site and all its contents are the property of and controlled and operated by NutriGold from its offices within the United States. NutriGold makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

Any claim relating to, and the use of, this Site and the materials contained herein is governed by the laws of the State of Utah.
YOU SHOULD ALWAYS SPEAK WITH A HEALTHCARE PROFESSIONAL BEFORE TAKING ANY DIETARY, NUTRITIONAL, HERBAL OR HOMEOPATHIC SUPPLEMENT. NutriGold does not warrant and shall have no liability for information provided in this site regarding recommendations concerning supplements for any and all health purposes. This information is provided solely as a guideline to be used when discussing a program with a healthcare professional. The claims made about specific nutrients or products have not been evaluated by the Food and Drug Administration. Dietary supplements are not intended to diagnose, treat, cure or prevent disease. Please consult with a healthcare professional before starting any diet, exercise or supplementation program. NutriGold makes no guarantee or warranty, express or implied, with respect to any products or services sold, including any warranty of merchantability or fitness for a particular purpose.
The Service is an online information and communications service provided by NutriGold, subject to your compliance with the terms and conditions set forth below, including all exhibits hereto and the other information which is available in the registration process and on the Service ("Information") and incorporated by reference in this Agreement. This Agreement consists of the Disclaimer set forth above and the terms and conditions set forth below, including all exhibits hereto and the Information.

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING OR USING THE SERVICE. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW AND THE DISCLAIMER AND CONTRACT TERMS SET FORTH ABOVE. IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS AND CONDITIONS AND DISCLAIMER, YOU MAY NOT ACCESS OR USE THE SERVICE. NutriGold MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON EITHER POSTING OF THE MODIFIED AGREEMENT OR NOTIFYING YOU. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SERVICES SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.

1. Software License. By this Agreement, NutriGold grants to you, subject to the terms of this Agreement, a non-transferable and non-exclusive license to use for your personal use only any software and documentation, together with all updates, enhancements, modifications, and fixes thereto, which are owned by NutriGold and/or its Licensors. NutriGold has no obligation to update or modify any of the foregoing.

2. Equipment. You must provide, at your own cost, all telephone and other equipment and services (including where necessary, telephone service and internet access service) necessary to access the Service.

3. Copyright, Licenses, Use Restrictions and Idea Submissions. The copyright in all material provided on this Site is held by NutriGold or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of NutriGold or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without NutriGold's permission, "mirror" any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site is a violation of copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes and subject to the most severe legal penalties possible.

You agree to grant to NutriGold a non-exclusive, worldwide, royalty-free, perpetual license, with the right to sublicense, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products or services) you submit to public areas of the Service (such as bulletin boards, forums and chat rooms) by all means and in any media now known or hereafter developed. You agree that you shall have no recourse against NutriGold for any alleged or actual infringement or misappropriation of any proprietary right in your communication to us.

4. Review. NutriGold DOES NOT AND CANNOT REVIEW ALL COMMUNICATIONS AND MATERIALS POSTED OR UPLOADED TO THE SERVICE AND; IS NOT RESPONSIBLE FOR THE CONTENT OF THESE COMMUNICATIONS AND MATERIALS. HOWEVER, NutriGold RESERVES THE RIGHT TO BLOCK OR REMOVE COMMUNICATIONS OR MATERIALS THAT IT DETERMINES TO BE (A) ABUSIVE, DEFAMATORY, OR OBSCENE, (B) FRAUDULENT, DECEPTIVE, OR MISLEADING, (C) IN VIOLATION OF A COPYRIGHT, TRADEMARK OR; OTHER INTELLECTUAL PROPERTY RIGHT OF ANOTHER OR (D) OFFENSIVE OR OTHERWISE UNACCEPTABLE TO NutriGold AT ITS SOLE DISCRETION. ANY MESSAGES, ADVICE, OPINIONS OR OTHER INFORMATION CONTAINED IN ANY DISCUSSION AREA SHOULD NOT BE CONSTRUED AS PROFESSIONAL ADVICE OR INSTRUCTION.

5. Indemnification. You agree to indemnify, defend and hold harmless NutriGold, its officers, directors, employees, agents, licensors, suppliers and Licensors (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Service using your Service account.

6. Third Party Rights. The provisions of paragraph 5 (Indemnification) are for the benefit of NutriGold and its officers, directors, employees, agents, licensors, suppliers, and Licensors. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

7. Termination. This Agreement shall commence upon your accessing the Service and/or completing the registration process. This Agreement may be terminated by NutriGold without notice at any time for any reason and may be terminated by you upon notice to NutriGold at any time for any reason. The provisions of paragraphs 3 (Copyright, License, Use Restrictions and Idea Submission), 5 (Indemnification), 6 (Third Party Rights) and 8 (Miscellaneous) shall survive any termination of this Agreement.

8. Miscellaneous. This Agreement shall be governed by and construed in accordance with the laws of the State of Utah. You agree that any legal action or proceeding between NutriGold and you for any purpose concerning this Agreement or the parties'; obligations hereunder shall be brought exclusively in a court of competent jurisdiction sitting in Salt Lake City, Utah. You hereby waive your right to a jury trial in any action with respect to the subject matter of this Agreement. Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises. NutriGold's failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. NutriGold may assign its rights and duties under this Agreement to any party at any time without notice to you.

9. Notices. NutriGold may deliver notice to you under this Agreement by means of electronic mail, a general notice on the Service, or by written communication delivered by first class U.S. mail to your address on record in NutriGold’s account information. You may give notice to NutriGold at any time by letter delivered by certified first class postage prepaid U.S. mail or overnight courier to our address on the Contact us page.

DISCLAIMERS

NutriGold and its partners are distributors of nutritional supplements manufactured by several companies within the U.S. and abroad. The logos and trademarks on the site are the property of their respective owners and are owned by, licensed to, or, where required, used with permission by NutriGold and may not be reproduced, copied, or manipulated in any manner without the express, written approval of the trademark owner. The information is compiled from a variety of sources (Information Providers). Neither NutriGold, nor any Information Provider shall be responsible for information provided herein under any theory of liability or indemnity. Liability of NutriGold or Information Providers, if any, for damages (including, without limitation, liability arising out of contract, negligence, strict liability, tort or patent or copyright infringement) shall not exceed the fees paid by the user for the particular information or service provided. In no event shall NutriGold or any Information Provider be liable for any damages other than the amount referred to above, and all other damages, direct or indirect, special, incidental, consequential or punitive, are hereby excluded even if NutriGold or Information Provider has been advised of the possibility of such damages.

Information accessed through this online site is provided "AS IS" and without warranty, express or implied. All implied warranties of merchantability and fitness for a particular use or purpose are hereby excluded. NutriGold and Information Providers make no warranty as to the reliability, accuracy, timeliness, usefulness or completeness of the information. NutriGold and Information Providers cannot and do not warrant against human and machine errors, omissions, delays, interruptions or losses, including loss of data. NutriGold is not responsible for updating information contained here, which may be rendered obsolete based upon subsequent medical developments.

The information contained in this online site (the "Service") is presented in summary form only and intended to provide broad consumer understanding and knowledge of health care topics. The information should not be considered complete and should not be used in place of a visit, call, consultation or advice of your physician or other health care provider. The Service does not recommend the self-management of health problems. Information obtained by using the Service is not exhaustive and does not cover all diseases, ailments, physical conditions or their treatment. Should you have any health care-related questions, please call or see your physician or other health care provider promptly. You should never disregard medical advice or delay in seeking it because of something you have read here. If you are under medical care or taking prescriptions, you should consult with your physician as to the impact of the products sold on this site on your health.

PRIVACY POLICY

Privacy Protection

NutriGold, Inc. (“NutriGold” or “we”, “us”, or “our”) is committed to safeguarding the privacy of your personal information. This Privacy Policy (the “Policy”) applies to official NutriGold web pages that display or link to this Policy (referred to in this Policy as the “Site”). This Policy applies to data collected by NutriGold via its Site and services. This Policy describes the information we collect, how it is used, and when and to whom it is disclosed. By visiting our Site and using our services, you accept the practices described in this Policy. If you do not agree to the terms of this Policy, please do not use the Site or related services.

Consent to Data Collection and Processing

The Site and our services may be operated, in whole or in part, from a country other than that in which the end user resides. As the end user, you agree to having your personal information transferred to and processed outside of your home country.

What information is collected and stored?

Except as disclosed below, we do not sell, trade, gift, or rent your personal information to any entity outside of NutriGold.

Personal Information

We collect and store information that you provide to us, including through the Site or our customer service department, or that we receive from third parties (“Personal Information”). For example, when you place an order, we collect and store some or all of the following information that you knowingly provide: name, billing address, shipping address, email address, telephone number, and credit card information including card number and expiration date. If you sign up for a NutriGold account, we will ask for your name, email address, and password. We will also collect the following additional information, should you choose to provide it: date of birth, gender, interests, and personal preferences. If you apply a discount code when making a purchase, we may store the information associated with that code — which may include, for instance, your relation to a group or cause — and connect that information with your profile. We collect your email addresses if you subscribe to our newsletter. Your mobile number will be collected if you opt in to receive text messages. You may unsubscribe at any time from any of these communications by following the instructions enclosed. Personal Information will be collected only if you voluntarily submit it to us or our partners.

Usage Information

We may also gather information from your device about your use of our Site and services (“Usage Information”). We collect and store certain other information automatically whenever you interact with the Site. For example, we collect your IP address, your browser's user agent string, and information about the referring domain every time you visit our Site. We also collect and store your geolocation information. Additionally, we collect data regarding customer traffic patterns and site usage. These data are used to analyze and improve the performance of our Site, and to tailor the Site and our communications with you for a positive user experience.

How do we use cookies, tracking, and advertising?

Like most websites, we use “cookies”, files stored on your device by your web browser. Cookies allow the Site to identify and remember account holders, to hold product selections in the shopping cart, and to perform additional functions which are integral to the online shopping experience. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies enabled so that the Site functions as intended. As you browse the Internet, you may occasionally acquire cookies from companies advertising on our behalf to tailor advertisements shown to you for goods and services. We do not control these cookies, and these cookies are not subject to our Site. Our Site does not recognize browser “Do Not Track” signals, but several of our service providers who utilize these cookies and other tracking technologies on our Site provide the ability to opt out of this type of advertising. For more information pertaining to third-party cookies, including information about how to opt out of these technologies, visit www.networkadvertising.org/managing/opt_out.asp or optout.aboutads.info. We use Google Analytics and Google Ads on the Site to collect Usage Information, to analyze how users use the Site, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit tools.google.com/dlpage/gaoptout.

Behavioral Advertising

We also use third-party services, including Google Analytics and Google Ads, to measure and target ads on our behalf about products relevant to your interests. We allow these third-party companies to use cookies, web beacons, pixel tags, and similar technologies to record information about your interaction with us on our Site and elsewhere on the Internet (“Tracking Data”) and use such Tracking Data to display ads for NutriGold when you visit other websites. These third-party companies may not recognize browser “Do Not Track” signals. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at www.networkadvertising.org/understanding-online-advertising/how-does-it-work. If you would like to opt out of the collection and use of Tracking Data for ad targeting, please visit optout.aboutads.info. For more information about how to opt out of having your information used by Google Analytics, visit tools.google.com/dlpage/gaoptout.

You can opt out of other types of targeted advertising by using the links below:

What information is collected from children?

Our Site is not intended for use by children. NutriGold does not knowingly collect or solicit personal information from children under age 13.

How do we use your personal information?

We may use your personal information to provide products and services that you have ordered or requested, to process and ship orders, to provide satisfactory customer service, to provide other services to you, and to personalize the Site and our communications with you. Your information may also be used to contact you about sales, new products, new features for the Site, and special offers, unless you have elected to not receive promotional communications. The information we collect may be used in conjunction with information obtained from other companies. We may also combine this information with other information we collect as you interact with the NutriGold brand across websites, applications, social media, and marketing communications we send you. Aggregating data allows NutriGold to update and correct the information contained in our databases.

How do we share personal information?

NutriGold, Inc - Except as described in this Policy, we will not disclose your personal information outside of NutriGold without your consent.

Third Parties - We may hire other companies to provide services on our behalf, such as marketing, analytics, payment processing, order fulfillment and shipping, customer service, and fraud protection. These service providers have access to only such information needed to perform their functions, and are contractually obligated to protect the confidentiality and security of your information. They are prohibited from using, selling, distributing, or altering your data in any way other than to provide the services requested of them.

Legal and Safety Disclosures - We may access or disclose information about you, including the content of your communications with us, in order to: (a) comply with the law or respond to lawful requests or legal processes; (b) protect the rights or property of NutriGold or its customers, including the enforcement of the policies governing your use of our Site and services; (c) act on a reasonable belief that such access or disclosure is necessary to protect the personal safety of NutriGold employees, customers, or the public.

Corporate Transactions - We may disclose personal information as part of a corporate transaction such as a sale or merger.

How is usage information used?

We use Usage Information to help us understand how people use the Site and who our viewers are. This allows us to continually improve our Site and ensure that it appeals to the majority of our clientele. We also use Usage Information to provide statistical information to our partners with regard to how our users collectively use the Site. We may combine Usage Information about you with other information, such as Personal Information, about you in order to personalize the Site and related services in an effort to provide you with information that is likely to be of interest to you.

What steps are taken to secure personal information?

We go to great lengths to protect your information, employing robust security procedures. However, no information transferred over the Internet is guaranteed to be secure. Information collected by our Site is stored on servers that are not open for public access. To maximize the security of your data during transmission, we use Secure Sockets Layer (SSL) software, which encrypts the information you submit. Most web browsers visually indicate when your connection to a website is considered secure; see your browser's user manual to learn how you can verify our security claims. When registering for a NutriGold account, our Site asks you to provide an email address and password. So as to protect your personal information, you should avoid disclosing your password to others. If you wish to delete your NutriGold account, or if you become aware of any loss, theft, or unauthorized use of your account or password, contact us immediately. Refer to the section of this Policy titled “How can I contact you regarding privacy-related questions?” for more information.

What happens when I follow a link to another website?

Our Site may contain links leading to other websites. Our Policy does not apply to the practices of such websites. NutriGold is not responsible for the actions of, or the content displayed on, websites which are not our own. We encourage you to exercise caution on the Internet, to be aware of when you're leaving our Site, and to read the privacy policies of each website you visit.

How can I elect to not receive promotions?

We provide you with several opportunities to opt out of receiving our promotional communications and newsletters, including: When you register an account, an option to not receive or stop receiving promotional emails is given; when you place an order, the option to not receive or stop receiving promotional emails is given; and by following the “Unsubscribe” or “Manage Preferences” links contained in our promotional communications.

General Data Protection Regulation (GDPR)

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, you may do so using this form or by contacting us by email at help@nutrigold.com.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests which are detailed in this Policy. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

California Consumer Privacy Act (CCPA)

Consumers residing in the state of California possess additional rights with respect to their personal information. Chiefly, the differences include: (a) the right to know whether their personal data is “sold” and to whom; (b) the right to say no to the “sale” of their personal data; (c) the right to access their personal data; (d) the right to demand deletion of their personal data.

NutriGold complies with California law by disclosing our privacy practices in this Policy, by enabling consumers to download or request deletion of their personal data, and by providing a “Do Not Sell My Data” request form. Furthermore, these tools are provided not only to California residents, but all consumers, because we strongly believe in data transparency.

How can I contact you regarding privacy-related questions?

If you have questions or comments about this Policy, please contact us by email at help@nutrigold.com or by mail at the following address.

NutriGold
[Re: Privacy Compliance]
1467 West 105 North
Orem, UT 84057 USA

SHIPPING POLICY

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not fulfilled, shipped, or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for handling. If unusual circumstances necessitate a significant delay in the shipment of your order, we will contact you via email or telephone.

Items marked “back-ordered” will ship separate from and at a later date than other items in your order. Listed delay periods are approximations which may or may not be accurate.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Flat rates are available for destinations within the contiguous United States only (Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming).

All other rates are calculated automatically based on order weight, package dimensions, destination, carrier, and service.

Which carriers and services can be selected varies by region and our purposeful discretion. We reserve the right to disable or discontinue the availability of carriers or services at any time.

When a flat rate is selected, the carrier and service will be chosen by our shipping department. If you need control of which carrier and service are used, please select a non-flat rate.

All shipping rates are subject to change without notice.


Flat Rates (Contiguous U.S. Only)

Shipping Option Estimated Delivery Time Cost
Standard (Orders over $49) 4 to 6 business days FREE

Shipment to P.O. Boxes or APO/FPO Addresses

NutriGold ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. In the case of a partially fulfilled order (e.g., orders containing items marked “back-ordered”), the initial Shipment Confirmation email will not contain the tracking number(s) associated with the back-ordered item(s). When the remainder of your order is fulfilled and the back-ordered item(s) is shipped, you will receive an additional email(s) containing supplementary tracking information.

Tracking numbers become active within 48 hours of receipt.

Customs, Duties, and Tariffs

NutriGold is not responsible for any expenses applied to your order after it is submitted. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

NutriGold is not responsible for packages confiscated by local authorities.

In some countries, consumers are required by law to possess a doctor's note in order to purchase dietary supplements. Customers living in and / or requesting shipment to such a country must submit all mandated documents to us before placing an order. Orders not accompanied by documents are subject to cancellation.

Delivery Time

Delivery delays caused by the carrier can occasionally occur. NutriGold is not liable for any inconvenience this may cause. In the event of a delay taking place while your package is in transit, please contact the carrier.

Damages & Lost Packages

NutriGold is not liable for any products damaged or lost during shipping. However, if you receive your order in damaged condition or believe your package was lost, please contact us for assistance. Save all packaging materials and damaged goods until the issue is resolved.

REFUND POLICY

Note: Temporary changes to our policies are currently in effect due to COVID-19. Click for details.

60-Day Money-Back Guarantee

At NutriGold, we stand behind our products. Our objective is to ensure that you are satisfied with your purchase and love our products as much as we do. If, for any reason, you are dissatisfied with your purchase, please contact us by email at help@nutrigold.com. In your message, please share your order details (order number, date, name, contact information), describe the particular issue(s) you have with the item(s) in question, and tell us whether you would prefer a resolution by refund or store credit.

Refunds

Orders are eligible for refund as long as fewer than 60 days have passed since the order was first delivered. Refunds must be processed by our payment service provider, and usually post to the recipient's account within 3-4 business days.

Store Credits

Orders are eligible for store credit as long as fewer than 60 days have passed since the order was first delivered. Store credits may be used immediately once issued, and remain valid until used.

Returning Items

Depending on your particular circumstance, we may require you to return the item(s) in question for review and / or processing. We will provide you with instructions in such cases.

You may return a maximum of (1) opened container per each product SKU you received (and any number of unopened containers in new, resalable condition). Returning multiple opened containers per SKU may result in deductions applied to your request.

We regret that we cannot refund shipping charges incurred by us to ship your order to you; this applies even if you received free shipping. Applicable shipping and handling charges may be deducted from your refund or store credit before it is issued.

You will be responsible for paying your own shipping costs for returning your item(s). When shipping item(s), please consider using a trackable shipping service and purchasing shipping insurance. We can't guarantee that we will receive your returned item(s) and won't be able to process your request without first receiving your return package.

Address all returns to:

Return/Exchange Processing
NutriGold
1467 West 105 North
Orem, UT 84057 USA

Price Changes & Discounts

Refunds and store credits will reflect 100% of your initial purchase price minus any deductions from shipping costs, items not returned, or items which were returned improperly (see Returning Items). Neither a change to an item's pricing which has occurred since the initial purchase nor a discount which has since become available will affect the value of the refund or store credit issued to you.

Late or Missing Refunds

If you haven't received a refund yet, first check your payment method (bank or credit card account), as it may take some time before your refund is officially posted. If you've already verified that you have not received a refund that was promised to you, please contact us by email at help@nutrigold.com.

Gifts

If an order was shipped directly to you as a gift, you are eligible for a store credit equaling, in consideration of normally listed prices, the value of the items you return minus any deductions from shipping costs, items not returned, or items which were returned improperly (see Returning Items). Email us at help@nutrigold.com to initiate the return process.

If an order was intended as a gift, but was not shipped to you directly (i.e., the gift-giver had the order shipped to themselves before giving it to you), then you may still initiate the return process, but a refund or store credit may only be processed once we establish contact with the gift-giver, and will be issued to that person alone.

Defective Items & Replacement

If you believe the item(s) you received is defective, contact us by email at help@nutrigold.com. In your message, describe the issue(s) to the best of your ability, attaching photos if possible. We will replace the item(s) in question at no additional cost to you.